Digital body language: how to build trust and connection, no matter the distance
Author:
Publisher:
St. Martin's Press
Pub. Date:
©2021
Edition:
First edition
Language:
English
Description
"From Erica Dhawan, co-author of Get Big Things Done, the definitive guide to communicating and connecting wherever you are. Email replies that show up a week later. Video chats full of "oops sorry no you go" and "can you hear me?!" Ambiguous text-messages. Weird punctuation you can't make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie,combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. Digital Body Language will turn your daily misunderstandings into a set of collectivelyunderstood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges-from large conferences and video meetings to daily emails, texts, IMs, and conference calls-and offers insights and solutions to build trust andclarity to anyone in our ever changing world"--
More Details
ISBN:
9781250246523
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Grouping Information
Grouped Work ID | 09e1253a-365c-b3ea-64eb-3bf2b1acd869 |
---|---|
Grouping Title | digital body language how to build trust and connection no matter the distance |
Grouping Author | erica dhawan |
Grouping Category | book |
Grouping Language | English (eng) |
Last Grouping Update | 2024-04-22 22:18:37PM |
Last Indexed | 2024-04-22 22:55:00PM |
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author
Dhawan, Erica
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Dhawan, Erica
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display_description
"From Erica Dhawan, co-author of Get Big Things Done, the definitive guide to communicating and connecting wherever you are. Email replies that show up a week later. Video chats full of "oops sorry no you go" and "can you hear me?!" Ambiguous text-messages. Weird punctuation you can't make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie,combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. Digital Body Language will turn your daily misunderstandings into a set of collectivelyunderstood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges-from large conferences and video meetings to daily emails, texts, IMs, and conference calls-and offers insights and solutions to build trust andclarity to anyone in our ever changing world"--
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Books
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Book
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09e1253a-365c-b3ea-64eb-3bf2b1acd869
isbn
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Case Memorial Library
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Case Memorial Library
primary_isbn
9781250246523
publishDate
2021
publisher
St. Martin's Press
recordtype
grouped_work
subject_facet
Body language
Communication in organizations
Information technology -- Social aspects
Interpersonal communication
Communication in organizations
Information technology -- Social aspects
Interpersonal communication
title_display
Digital body language : how to build trust and connection, no matter the distance
title_full
Digital body language : how to build trust and connection, no matter the distance / Erica Dhawan
title_short
Digital body language
title_sub
how to build trust and connection, no matter the distance
topic_facet
Body language
Communication in organizations
Information technology
Interpersonal communication
Social aspects
Communication in organizations
Information technology
Interpersonal communication
Social aspects
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